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Account has been suspended
This usually happen if the account has not been finalised with the payment. Login to your client...
Cancellation Procedure
You may cancel your account at any time. If you have prepaid for a year, we will refund the...
How can I purchase for space for my plan?
Additional space (including disk space and traffic) can be purchased by upgrading the current...
How do I get a Tax Invoice?
Once your account is activated, you can login to the client management area and click on the "My...
How to check the status of the hosting current account balance
When making payment, you may not know immediately when your payment has been received and...
Is it possible to upgrade the hosting plan in the middle of the month?
Yes you may switch or upgrade your plan at any time. The system will calculate the unused...
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